Privacy Policy

This policy explains what information is collected through this website, how it is used, and how to contact me with any questions. By using this site, you agree to the terms outlined below.

Information You Submit

If you use the website’s contact form or email me directly, you may provide personal information such as your name, email address, and any details you choose to include in your message. This information is used only to respond to your inquiry and to provide services you request.

Confidentiality and Clinical Information

Messages sent through the contact form or regular email are not fully secure and should not be used to share sensitive or confidential clinical details. Please keep messages brief and general. More detailed information can be discussed once we connect through secure channels.

No Emergency or Crisis Communication

The website and email are not monitored continuously. Do not use them for urgent needs or emergencies. If you are in crisis or immediate danger, contact local emergency services or a crisis line right away.

Website Analytics

This site does not use cookies. It may collect anonymous, non-identifying data such as page views, referring links, and basic technical information (e.g., browser type or device) to help understand general site usage. This information cannot identify you and is used only to improve the website.

Third-Party Service Providers

The website is hosted by a third-party provider that may automatically log technical information (such as your IP address or browser type) as part of routine server operations. These logs are used for site security and performance and are not used to identify individuals.

PHIPA and Personal Health Information

Any personal health information you share once you become a client is handled in accordance with the Personal Health Information Protection Act (PHIPA). This website is not used to store or manage health records.

Data Retention

Information submitted through the contact form or by email is kept for a reasonable period to manage communication and provide services where appropriate. Inquiry messages that do not result in services are retained only as long as needed for administrative purposes and are then deleted securely.

Updates to This Policy

This privacy policy may be updated from time to time. Any changes will be posted on this page with an updated revision date.

Contact

If you have questions about this policy or how your information is handled, please contact me at therapy@chrismacleodmsw.com or by using the form on the site's Contact page.